But if you want to make BART better you need to be listening to rider feedback in real-time. Not just from a small sample of commuters.
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Got a chance to talk to BART’s GM Bob Powers this morning about elevators, accessibility, and ADA gates.
Thanks for listening, Bob and Alicia!
As I mentioned:
1) BART should focus more on #a11y and less on fare-evasion suppression.
As I mentioned:
1) BART should focus more on #a11y and less on fare-evasion suppression.
2) The elevator attendant program is amazing, as are the attendants/heroes themselves. It should be at every station!
3) We need more than one ADA gate at each gate array to allow easy bi-directional traffic for bikes, strollers, and wheelchairs. #a11y
4) Bob, you gotta get a @twitter account. People on here are actually pretty nice. Most of the time.